Frequently asked questions
- 01
Booking a ride is easy. Visit our website and navigate to the 'Book a Ride' section. Enter your details, select date, and time, and proceed to confirm your booking.
- 02
We offer a range of elite vehicles that cater to your luxury travel needs. Our fleet includes premium models known for their comfort and style. See Our Elite Fleet
- 03
Yes you can select from our Luxury Elite Fleet.
- 04
Yes, our drivers are professionally trained and experienced in providing top-notch service. They prioritize safety, comfort, and punctuality.
- 05
We recommend booking at least 2 hours in advance to ensure availability, especially during peak times. However, we'll do our best to accommodate last-minute requests.
- 06
Your safety is paramount. Our vehicles undergo thorough sanitization, drivers follow COVID-19 safety protocols, and passengers are required to wear masks.
- 07
Cancellation and modification policies vary based on the service and timing. Check our terms and conditions for details or contact our support team.
- 08
Our pricing is transparent and includes base fare, additional charges (if any), and the non-refundable booking fee. Additional charges will be communicated before your ride.
- 09
We accept major credit and debit cards for payment. Your card will be charged at the time of booking.
- 10
Feel free to reach out to our customer support team at 3173005661 or Booking@mcsmithelite.com. We're here to assist you.
